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  • Digital Delivery Analyst

    Salary: Up to £29,810 per annum including benefits |Location, Camerton Near Bath with occasional travel.

    Full Time

    The National Osteoporosis Society is the only UK-wide charity dedicated to ending the pain and suffering caused by the condition which makes bones weak and fragile, causing them to break easily.

    We are seeking to recruit a talented digital delivery professional to join our team at an exciting time. We have just implementing a new CRM solution, an integral part of the charity’s future development and you could be at the heart of it.

    You will have a passion for data analysis and be looking to fast-track your experience working in analytics and data science in an exciting role that is central to the optimisation of our business decisions. This is a specialist role in an extremely ambitious organisation, working across multiple products, channels and with multiple stakeholders.

    Reporting to the Head of Digital, you will play a pivotal role within the Charity, combining trends and insights with operational delivery. Responsibilities will include interrogating data and information on the charity’s Microsoft Dynamics CRM system and collaborating with teams to understand how our audiences are interacting.

    Above all, your excellent communication, problem solving and analytical skills, coupled with attention to detail will be balanced with a positive, enthusiastic and engaging attitude that thrives on working within a supportive team.

    If you are educated to degree level or equivalent, and can demonstrate your outstanding CRM experience and enjoy a challenge we would love to hear from you.

    Applicants should send an up to date CV and covering letter; your covering letter should clearly demonstrate how you meet the person specification with examples.

    Applicants who fail to demonstrate in their covering letter how they meet the essential criteria within the person specification will not be shortlisted. You should also ensure you have read the job description in full.

     

    Job Description

    Interviews and Applications

    Please apply using the Apply now button by 12:00noon on 1st May 2017. Interviews will be held at Camerton Bath on 5th May 2017

    The Role

    This position will be responsible for assisting the Head of Finance to ensure that the Charity’s financial reporting is carried out in a timely way and fully in accordance with the National Osteoporosis Society’s policies, procedures and guidelines. The role reports to the Head of Finance.

    Duties and Responsibilities

    • Creating and distributing CRM reports to support Head of Digital with interpreting and communicating insight, analysis, research and trends to key stakeholders.
    • Undertake business and data analysis and data gathering to support campaigns, supporter engagement, forecasting, and impact performance metrics.
    • Collaborating with teams to understand how our audiences are interacting on relevant webpages and how that information is classified and brought into the systems.
    • Collaborating with the Database Manager in delivering training across the charity related to MS Dynamics and the interface with other systems producing relevant documentation to ensure teams are familiar and competent with Dynamics, processes and ongoing developments.
    • Ability to manage an extensive and diverse workload, managing competing deadlines and delivering to a range of stakeholders on time
    • Working with the Database Manager, produce lists for targeted work programmes (campaigns), newsletters and event invitations across all charity teams in addition to producing statistics, analysis and KPIs to monitor audience trends, measure work stream effectiveness and inform decision-making.
    • Support the strategic development directorate to measure outputs and outcomes to ascertain impact.
    • Assist the Head of Digital in the development of the new CRM platform with a focus on data function.
    • As part of an integrated team troubleshoot digital issues on behalf of the users.

    Person specification

    Essential

    • In depth knowledge of Microsoft Dynamics.
    • The ability to present findings and express ideas in a logical and articulate manner.
    • Highly numerate with strong analytical skills, able to interpret complex data and translate it for a range of audiences.
    • Knowledge and experience of using SQL.
    • Excellent organisation skills and strong attention to detail.
    • Excellent interpersonal and communication skills with the ability to engage and build relationships with key stakeholders and ‘internal customers’.
    • Service delivery focused.
    • Educated to degree level or equivalent.
    • Excellent problem solving skills.
    • Advanced levels of Excel.

     

    Desirable

    • Experience of data administration/management within a charity setting.
    • Professional IT qualification.
    • Experience in managing suppliers/agencies.
    • Expert in SQL and other business intelligence tools.
    • Project management and change management experience.

     

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  • Trustee - Business

    Salary: Unremunerated voluntary role

    Full Time

    The National Osteoporosis Society wants a brighter future for people affected by osteoporosis and fragility fractures. We are the only UK-wide charity dedicated to ending the pain and suffering caused by osteoporosis.

    We are looking to appoint a trustee who has substantial senior business and general management experience preferably in a health setting. Applicants should have senior or board level experience, the ability to grasp and contribute to strategic thinking and development and work collaboratively with others to help the charity to achieve its aims.

    There are 6 full-day Board meetings held annually either in London or at the charity’s headquarters in Camerton, near Bath. There will be pre-reading meeting papers and general information exchange which require trustees to respond throughout the year.  

    In addition Trustees are required to sit on at least one sub-committee of the Board and/or serve on one short-life working group (3-4 meetings per year).    

    Trustees are required to be able to commit sufficient time to attend these meetings and possibly work alongside members of the Executive Team providing expertise, support and challenge when appropriate.

    This is an unremunerated role although travel expenses will be paid in accordance with our policy.

    Interviews and Information

    For further information email Helen Kingman, Human Resources Director at h.kingman@nos.org.uk or telephone 01761 473115.  Closing date is Tuesday 2 May 2017.  Interviews will be held at the Charity offices in Camerton near Bath on Friday 26 May 2017. 

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  • Trustee - Fundraising

    Salary: Unremunerated voluntary role

    Full Time

    The National Osteoporosis Society wants a brighter future for people affected by osteoporosis and fragility fractures. We are the only UK-wide charity dedicated to ending the pain and suffering caused by osteoporosis.

    We are looking to appoint a trustee who has substantial knowledge of fundraising and the regulatory/compliance environment. Applicants should have senior or board level experience, the ability to grasp and contribute to strategic thinking and development and work collaboratively with others to help the charity to achieve its aims.

    There are 6 full-day Board meetings held annually either in London or at the charity’s headquarters in Camerton, near Bath. There will be pre-reading meeting papers and general information exchange which require trustees to respond throughout the year.  

    In addition Trustees are required to sit on at least one sub-committee of the Board and/or serve on one short-life working group (3-4 meetings per year). 

    Trustees are required to be able to commit sufficient time to attend these meetings and possibly work alongside members of the Executive Team providing expertise, support and challenge when appropriate.

    This is an unremunerated role although travel expenses will be paid in accordance with our policy.

    Interviews and Information

    For further information email Helen Kingman, Human Resources Director at h.kingman@nos.org.uk or telephone 01761 473115.  Closing date is Tuesday 5 May 2017.  Interviews will be held at the Charity offices in Camerton near Bath on Tuesday 6 June 2017. 

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  • Finance Director

    Salary: Maximum £60,000 per annum, pro rata | Part time (3 days per week/22.5 hours) based at the charity offices in Camerton, near Bath

    Part Time

    The National Osteoporosis Society wants a brighter future for people affected by osteoporosis and fragility fractures. We are the only UK-wide charity dedicated to ending the pain and suffering caused by osteoporosis.

    The role of the Finance Director provides an excellent opportunity for a qualified (ACCA, ACA, CIMA or CIFPA) experienced Finance Practitioner to lead the charity’s finance function providing professional support and advice to the Executive Team, Trustees and Managers.

    Applicants should send an up to date CV and covering letter; your covering letter should clearly demonstrate how you meet the person specification with examples.

    Applicants who fail to demonstrate in their covering letter how they meet the essential criteria within the person specification will not be shortlisted. You should also ensure you have read the job description in full.

    Job Description

    Interviews and Applications

    Closing date for completed applications is 12 noon on Tuesday 2 May 2017. Interviews will be held at the charity offices, Camerton near Bath, on Wednesday 24 May 2017. 

    The Role

    Key responsibilities will include managing a small team ensuring their work is prioritised and carried out appropriately to meet deadlines and to support the information and control needs of the charity.  You will be responsible for the management of the annual budget, monthly management accounts, cash flow forecast and balance sheet.

    You will provide professional advice and support to the Executive Team and provide review and commentary on the Charity’s finance performance to the Board of Trustees, Treasurer and Finance & General Purposes Sub-Board Committee.

    The successful candidate will be a qualified accountant, able to demonstrate a solid track record in a senior finance role in a not-for-profit organisation.  You will have outstanding leadership skills, with the ability to take a considered and clear view on strategic issues.

    You will be enthusiastic, resourceful, resilient and able to work autonomously with the ability to influence at board level. 

     

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