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  • Osteoporosis Specialist Nurse

    Salary: Up to £32,575 per annum including benefits |Location, Camerton Near Bath

    Part Time/Full Time

    The National Osteoporosis Society wants a brighter future for people affected by osteoporosis and fragility fractures. We are the only UK-wide charity dedicated to raising awareness of bone health, and improving the diagnosis, prevention and treatment of osteoporosis and fragility fractures.

    The charity provides a nurse led helpline for the general public, health and social care professionals giving specialist information on osteoporosis and related issues.

    Do you feel ready to develop your knowledge in a specialist field supported by leading clinical experts in osteoporosis? Do you value working as part of a friendly, cohesive, highly motivated and supportive team? Would you enjoy the challenge of using your nursing knowledge and skills in an innovative and unique way?

    Successful applicants will join a team of nurses, based in Camerton to provide information and support via telephone, email and letter and will contribute to other information resources within the charity.

    If you have a proven record of good practise in nursing for at least 5 years’ post registration and would like to join us we would love to hear from you. Experience in a related field such as pain management, care of the elderly, rheumatology, orthopaedic nursing or helpline work is desirable but not essential. Applicants should have excellent interpersonal, verbal and written communications as well as strong IT skills.

    You will have the benefits of a thorough in-house training and mentorship programme, with a strong emphasis on developing and maintaining current expert knowledge of osteoporosis and bone health. Other benefits include contributory pension scheme, free car parking and a pleasant working environment in the Somerset countryside.

    You are welcome to visit us informally and find out whether this is the right place for you. Please call Jackie Brown on 01761 473116 to arrange a suitable time. Or, if you would like to discuss the role informally by phone please contact Julia Thomson on 01761 473144


    Job Description

    Interviews and Applications

    Please apply using the Apply now button by Friday 25th August 2017. Interviews will be held at Camerton Bath week commencing 4th September 2017


    The National Osteoporosis Society wants a brighter future for people affected by osteoporosis and fragility fractures. We are the only UK-wide charity dedicated to ending the pain and suffering caused by osteoporosis.

    The charity has ambitious plans to expand its work and reach out to more of the three million people in the UK affected by this devastating condition. We believe that income from trusts and foundations has the potential to play an increasingly important role in funding our future growth, and the Trust Fundraising Officer will play a key role in developing this income stream.

    The Role


    Reporting directly to the Nurse Manager the post holder will work as part of the team of osteoporosis specialist nurses providing information and support to people using a diverse range of communication channels and contributing to information resources produced by the charity in both printed and digital formats. Nurses answer osteoporosis information enquires via telephone, email, letter and digital channels such as live chat, social media channels, the charity’s website discussion forum providing information on all aspects of osteoporosis and related issues.


    Duties and Responsibilities

    Information and Support service

    • Provide information and appropriate support about osteoporosis and related issues to people affected by osteoporosis, their families, friends and general public, and health professionals; to enable individuals to make informed choices about bone health, drug treatments as well as other aspects of living with osteoporosis and fragility fractures. This service will be provided via telephone, email or letter and may include other channels of communication including the website discussion forum and social media.
    • Adhere to the standards of good practice set out in the Helpline Policy
    • Liaise with the Charity’s scientific and clinical advisors to discuss any problems / issues arising from medical queries in consultation with the Nurse Manager or Nurse Consultant
    • Take an active part in identifying areas within the department that require improvement and help to implement developments to achieve best practice.
    • Collect data, participate and assist in the evaluation of the helpline where appropriate.
    • Reflect the diverse needs of the public by utilising resources to facilitate access to services where there are barriers to communication and understanding (interpreting services)
    • Ensure compliance with the charity’s policy on safeguarding of vulnerable adults and children


    Information resources

    • Contribute to the development and review of the charity’s information resources (including electronic and print), ensuring the views of people with fragility fractures or at risk and their carers are represented.
    • Formulate content for the charity’s information resources containing medical information/supportive information about the condition in conjunction with the Nurse Consultant and Communications Department; people with the condition and scientific advisers.
    • Produce articles for external publications as required.



    • Engage with initiatives to maximise support for the charity, including member and supporter relations and supporting relationships with key funders.
    • Provide evidence based information about osteoporosis and related issues to other staff within the organisation to support their work.
    • Undertake other projects with other departments where information support is required as agreed with the Nurse Manager.
    • Alert other appropriate departments to issues and trends relating to osteoporosis brought to the attention of the nurses via external agencies/helpline enquires to inform their work.
    • Provide feedback on the views and experiences of members and other beneficiaries requirements as a result of helpline enquiries to other departments where appropriate.
    • Contribute to the induction of new staff and new specialist nurses as agreed with Nurse Manager.
    • Assist in developing and delivering osteoporosis information in formal teaching sessions to members of staff where appropriate.
    • Give presentations to external audiences at the charity’s national or regional events, or at other events, as agreed with the Nurse Manager.
    • To maintain confidentiality and comply with all data protection requirements and regulation as outlined in the charity’s policies


    Professional development

    • Read and keep up to date with osteoporosis issues and participate in team meetings to maintain and develop knowledge and skills.
    • Attend educational lectures, conferences and study days that contribute to knowledge and resources, and provide feedback from these to colleagues to ensure work reflects current evidence and best practice.
    • Attend individual and group supervision as part of reflective practice to increase self awareness and the development of good practice.
    • Meet all the conditions of validation and regulatory requirements for registration with the Nursing and Midwifery Council
    • Person specification


    1. Registered General Nurse with minimum of three years’ experience at Band 5 or 6 (NHS Agenda for Change).
    2. Evidence of good practice through professional development
    3. Excellent organisational and communication skills, both verbal and written
    4. Able to work self-directed on projects and to adapt quickly to this different role
    5. Knowledge of osteoporosis and the ability to speak on behalf of people at risk of / with osteoporosis/fractures and their carers (or relevant skills and knowledge to develop with training provided).
    6. Working knowledge of Microsoft Outlook and Word



    1. Evidence of professional development relevant to osteoporosis or closely related area such as orthopaedics or rheumatology
    2. Counselling experience
    3. Degree in related field
    4. Post registration course in osteoporosis or a related field
    5. Experience within a helpline service delivered in a charity setting or the National Health Service




  • National Support Co-ordinator

    Salary: Salary: Up to £20,572 for 30 hours (£25,715 full time equivalent) plus Car Allowance & Working from Home Allowance |Location, Central Belt Scotland

    Part Time

    We are looking for an enthusiastic and dynamic individual who is passionate about working with volunteers to provide an excellent programme of support and information in the community to those living with and affected by osteoporosis.

    You will have had experience of recruiting, inducting, training and managing volunteers in a variety of settings, ideally with volunteers in community groups and teams. Your role will be to support the National Development Manager to organise and deliver education events for health professionals and the public in Scotland.

    The successful candidate will be highly motivated and creative with strong interpersonal, collaborative and facilitative skills. A previous track record of fundraising and income generation is essential.

    As well as having a sound background in volunteer management, you will have experience of developing and running a variety of events and meetings for different audiences and have excellent presentation skills.

    An ability to work flexibly around events and meetings and travel in the region is essential, as is capability of working remotely.

    Job Description

    Interviews and Applications

    Closing date is Sunday 20th  August 2017 Interviews will be held in Scotland on Wednesday 30th August 2017

    The Role

    The role will assist the National Development Manager in providing targeted information and support to people with or at risk of osteoporosis. In addition, the role will be responsible for scoping and realizing fundraising opportunities within Scotland.

    The post holder will report directly to the National Development Manager in Scotland but will also work with colleagues in the Regional and Service Development teams across the rest of the UK.

    The remit includes coordinating Support Groups and individual volunteers, as well other aspects of country-based activity from providing administrative assistance, to attending meetings and conferences.

    An Enhanced DBS check will be required for this role.

    General Responsibilities/Duties

    1. Work from a home-based office reporting to the National Development Manager to help deliver work plans in line with the Charity’s aims and Strategic Plan.
    2. Champion and advocate for the Charity and to support the work of the National Development Manager to promote the Charity’s role within health, social care and political environments ensuring that there is coordination of ongoing support and information at locality level for people with osteoporosis and fragility fractures and for the health professionals providing the care.
    3. Recruit, develop and engage Support Groups and volunteers in Scotland to ensure that they feel valued, informed and motivated to work with the Charity to achieve our aims and objectives. Also, contribute to the development of new ways in which the Charity engages with individual volunteers to increase their impact.
    4. Provide coordination and stewardship to the Support Groups and volunteers in Scotland, attending key committee meetings, awareness and fundraising events, as required.
    5. Provide administrative support to Support Group and volunteer finances in close liaison with the Finance Department.
    6. Ensure the Charity’s policies and procedures with respect to volunteer management are followed and to keep up to date with the latest legislation and best practice.
    7. Support the National Development Manager in an administrative capacity.
    8. Support the National Development Manager to organize and deliver education events for the public and health professionals.
    9. Scope new and innovative fundraising opportunities in Scotland to raise income to achieve a set target. Assist the Fundraising Department with local and regional information to inform Trust applications, contributing to reporting documentation as requested.
    10. Help provide evaluation information and undertake reporting against work plans to measure the outcomes and impact of the work achieved in Scotland.
    11. Attend Regional Development team meetings and joint team meetings with the Service Development team, as well as quarterly staff briefings in Camerton, England.
    12. Take on any new responsibilities and initiatives as required by the Charity’s new strategic direction.
    13. Deputize for the National Development Manager at meetings where necessary and to undertake any other duties as may be reasonably requested by the National Development Manager.

    Person specification


    • Excellent interpersonal skills, with the ability to motivate, guide and persuade individuals, preferably in a volunteering capacity.
    • Experience of recruitment, induction, training and coordination of volunteers and support groups and a sound understanding of the issues that affect them.
    • Regional/local experience of fundraising or income generation through trusts, community events, partnerships and/or other opportunities.
    • Excellent ability to communicate verbally and in writing to a wide variety of stakeholders.
    • Demonstrable presentation skills and an ability to chair meetings and training events.
    • Proactive, dynamic and self-motivated, with the ability to organize your own workload with minimal supervision.
    • Ability to work under pressure and to demanding deadlines, and to prioritize a complex workload.
    • Experience of planning and managing projects and events according to agreed objectives, budgets and time constraints.
    • A sound knowledge and practical experience of Windows based software, particularly Microsoft Word, PowerPoint, Outlook and Excel.
    • Full driving license and use of a reliable vehicle.
    • Ability to work flexibly with occasional unsociable hours and to attend relevant meetings and events around Scotland.


    • An understanding of osteoporosis, long term health conditions and the impact it has on an individual.
    • Experience of working remotely but as part of a team to achieve set objectives.
    • Educated to degree level or equivalent.



Make a Real Difference In Your Spare Time

We are looking for volunteers to help in our busy offices at Camerton (near Bath).

As the only UK-wide charity dedicated to improving the prevention, diagnosis and treatment of osteoporosis, we provide vital services and information to anyone concerned about their bone health.

By volunteering, you could gain valuable experience of working for a national charity while providing valuable support to the charity and those we reach.

Most of the volunteer tasks are office based and so good telephone, computer and paperwork skills are required.

The National Osteoporosis Society is an equal opportunities employer.

National Osteoporosis Society is a registered charity No 1102712 Registered as a company limited by guarantee in England and Wales No 4995013. Scotland charity number SC039755

In accordance with the Data Protection Act 1998 the National Osteoporosis Society collects information relevant to the job role for which you are applying and will only use this information for the purposes of processing your application. We will hold this information about you securely and will retain it during the application process. If you are unsuccessful your application will be securely destroyed after one year; see our Data Protection Policy for further information.

By submitting your application you consent to the processing and retention of your personal data and confirm that the information contained within it is true to the best of your knowledge and no material facts have been omitted.


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