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  • Fundraising Assistant

    Salary: £18,269 - £20,299 per annum plus benefits; Pension Scheme, Life Assurance, 25 days Annual Leave, Flexible Working, Childcare Vouchers, Employee Assistance Programme, Training & Development, Car Parking & Free Refreshments

    Full Time

    Did you know that around 3 million people in the UK are estimated to have osteoporosis? Did you know that 1 in 2 women and 1 in 5 men over the age of 50 will break a bone mainly as a result of poor bone health?

    The National Osteoporosis Society is the only UK-wide charity dedicated to improving the diagnosis, prevention and treatment of osteoporosis and fragility fractures.

    Reporting to the Senior Donor Relations Lead, the Fundraising Assistant will play a key role in growing the Major Donor and Special Events income by providing administration and logistical support to all events, and assisting with the smooth running and delivery of the Special Events portfolio.

    They will provide excellent administrative support and help to maintain the database and financial procedures and assist on the planning and delivery of key high-profile fundraising events. The Fundraising Assistant will support the Special Events Manager in project managing the event logistics which include acting as first point of contact for all event enquiries, managing the administrative processes for the delivery of the events programme, liaising with suppliers, overseeing event project timelines and managing all event follow ups. In addition, the Fundraising Assistant will assist with all major donor administration.

    We are looking for an individual who is enthusiastic, creative and highly organised with strong attention to detail. You will be used to working across a variety of projects and able to prioritise your workload effectively. The successful candidate will have excellent IT and customer service skills, be self-motivated, flexible, confident and a committed team player.

    To apply, please upload an up to date CV and a cover letter outlining how your skills and experience meet the job description and criteria. All applicants applying must have the right to work in the UK. The relevant documentation to demonstrate the right to work in the UK will be requested at interview stage.

    Closing date is 7th March 2018 at 5pm. Interviews will be held at Camerton, week commencing 19th March 2018. Please note, this advert may close early if a large volume of applications are received.

    The National Osteoporosis Society is an equal opportunities employer.

    In accordance with the Data Protection Act 1998 the National Osteoporosis Society collects information relevant to the job role for which you are applying and will only use this information for the purposes of processing your application. We will hold this information about you securely and will retain it during the application process. If you are unsuccessful your application will be securely destroyed after six months; see our Data Protection Policy for further information.
    By submitting your application you consent to the processing and retention of your personal data and confirm that the information contained within it is true to the best of your knowledge and no material facts have been omitted.

    Job Description


    The National Osteoporosis Society, the only UK-wide charity dedicated to ending the pain and suffering caused by osteoporosis, wants a brighter future for people affected by osteoporosis and broken bones.

    The Charity relies on voluntary income to fund its vital work. Donations from individuals, membership and gifts in wills form a significant proportion of the charity’s income. To support our ambitious growth plans, we are seeking to increase income from individual supporters and maximise lifetime value through continual development of the supporter journey.

    The Role

    Reporting to the Senior Donor Relations Lead, the role is responsible for supporting the Major Donor and Special Events Team in helping to take forward and increase fundraising income and activity at NOS by delivering efficient and conscientious fundraising administrative support.

    Duties and responsibilities

    • Support the Senior Donor Relations Lead and Special Event Manager on day to day administrative, operational and financial tasks.
    • Organise meetings, prepare agendas and meeting documentation, attend meetings to take minutes, prepare and issue minutes.
    • Provide administrative support to the Major Donor and Special Events Team, maintain the database and financial procedures, assist with the smooth running of the department with efficient record-keeping and filing systems.
    • Act as the first point of contact for incoming enquiries and special event activities and assist with all activities which help to raise funds (including the preparation of proposals, reports, presentation materials, appeals, events).
    • Coordinate logistical support and assist on the planning and delivery of key high-profile fundraising events to ensure the smooth running and delivery of the events portfolio.
    • Process purchase orders, process invoices, keep budgets up to date and take payments.
    • Oversee event project timelines, meeting deadlines and alert the team to immediate priorities.
    • Maintain accurate records of donors, guests, sponsors, prize donors etc. on Excel/CRM and ensure records are accurately updated and populated on the database on a regular basis, pull off reports and lists, flag major donors and prospects and effectively manage the event and major donor processes.
    • Undertake research projects around fundraising and event tasks – e.g. venues and contractors, sponsorship target lists, prize donors. Research prospect donors and compile up to date donor profiles.
    • Liaise with event contractors – designers, production, venues, catering to support the Special Events Manager.
    • Prepare volunteer staff, ambassador, VIP briefing documents as required.
    • Preparation and administration of correspondence relating to post event follow up – e.g. thank you letters to guests, donors, contractors.
    • Represent the team at GDPR meetings, communicating and understanding its impact.
    • Work collaboratively across the Partnerships team supporting as needed.
    • Operate within the ethos and culture of the National Osteoporosis Society and to promote our values outwardly.
    • Undertake any other activity reasonably requested in line with responsibilities/post by the Senior Donor Relations Lead, Special Event Manager and/or senior NOS management.

    Person Specification


    • Previous experience of working on events
    • Previous experience of being responsible for entering organisational data
    • Strong administrative skills and experience
    • Excellent attention to detail is critical
    • Accurate data entry and record keeping
    • Strong logistical and organisational skills
    • Able to work independently within their role and deal with queries from colleagues or external callers
    • Ability to organise time, prioritise and meet deadlines
    • Working knowledge of Microsoft Office, particularly Word, Excel, mail merge and Outlook
    • Excellent written and verbal communication skills
    • Understanding of the confidential nature of using data
    • Able to develop good working relations with donors and supporters
    • Able to proactively work collaboratively with others within or outside the team so that work can be done more effectively and efficiently
    • Self-motivated, confident, energetic, enthusiastic, instinctive and very positive with a can-do attitude
    • Effective interpersonal skills, professional and aware of other people and their needs
    • A-levels in job-related discipline or equivalent qualification
    • Willingness and ability to work occasional unsociable hours as required at events and business meetings
    • Occasional travel within the UK as required, full driving license and use of car for travel


    • Experience of the charity sector
    • Experience of working on a recognised database
    • Experience of dealing with confidential data
    • Ability to interface with all levels of staff and volunteers and external suppliers
    • Experience of website editing/copy-writing
    • Knowledge of GDPR
    • Member of the Institute of Fundraising
    • Interest in health-related issues 

    The National Osteoporosis Society operates an Equal Opportunities Policy and does not discriminate on the grounds of disability, age, ethnicity, religion, sexuality or gender.





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